Privacy Policy
A legal disclaimer
At Liz Moore & Associates, and within the Lauren Gerardi Real Estate brand, we believe exceptional service begins with trust. This Privacy Policy explains how we collect, use, and protect your information when you interact with us—online or in person. Our team is committed to transparency, professionalism, and full compliance with all federal, state, and local real estate and Fair Housing laws.
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1. Information We Collect
To provide a personalized, concierge‑level real estate experience, we may collect:
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Contact Information — name, email, phone number, mailing address
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Home Search Preferences — budget ranges, timelines, location interests, and property criteria
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Communication Preferences — how you prefer to receive updates
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Website & Technical Data — IP address, browser type, device information, and site analytics
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Voluntary Information — any details you choose to share to help us better serve you
All form fields are optional. Nothing you share will ever be used to limit, steer, or restrict your housing options.
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2. How We Use Your Information
Your information allows us to deliver the elevated, relationship‑driven service our brand is known for. We may use it to:
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Respond to inquiries and schedule appointments
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Share listings, market insights, and resources tailored to your goals
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Coordinate showings, consultations, and transaction‑related communication
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Improve our website, marketing, and client experience
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Meet legal, ethical, and brokerage requirements
We do not use your information to make decisions based on protected characteristics.
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3. Fair Housing Commitment
As REALTORS® with Liz Moore & Associates, we proudly uphold all federal, state, and local Fair Housing laws, including:
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The Fair Housing Act
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The Virginia Fair Housing Law
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All related regulations and professional standards
Our promise:
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Equal professional service to every client
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No discrimination based on race, color, religion, national origin, sex (including gender identity and sexual orientation), familial status, disability, elderliness, or any other protected class
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No steering, limiting, or influencing housing choices
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Marketing and communication practices that reflect inclusivity and equal access
Fair Housing is not just a legal requirement — it’s a core value of our brand.
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4. How We Share Information
We may share your information only when necessary to support your real estate goals:
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With your consent
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With trusted service providers (marketing platforms, scheduling tools, transaction coordinators)
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With cooperating real estate professionals involved in a transaction you authorize
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When required by law or regulation
We do not sell your personal information.
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5. Data Security
Liz Moore & Associates uses reasonable administrative, technical, and physical safeguards to protect your information. While no system is completely secure, we are committed to responsible data stewardship.
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6. Your Rights & Choices
You may request to:
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Access the information we have about you
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Update or correct your information
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Opt out of marketing communications
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Request deletion of your information where legally permissible
To make a request, simply contact us using the information below.
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7. Cookies & Website Tracking
Our website may use cookies or similar technologies to enhance functionality and understand how visitors engage with our content. You may adjust your browser settings to limit or disable cookies.
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8. Third‑Party Links
Our website may include links to third‑party sites. We are not responsible for the privacy practices or content of those external websites.
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9. Children’s Privacy
Our services are intended for adults engaged in real estate transactions. We do not knowingly collect information from children under 18 without parental consent.
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10. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The “Last Updated” date will always indicate the most recent version.
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11. Contact Information
For questions about this Privacy Policy or your personal information, please contact:
Lauren Gerardi, REALTOR®
Liz Moore & Associates
757.784.6396
14061 Midlothian Tpke suite 100, Midlothian, VA 23113